Customer Count↑Over 4,000 core HCM customers with >95% retention
Retention Metrics↑>95% gross retention with expanding product adoption
Partner Ecosystem
of implementations now partner-led
↑60%
Workday delivered strong Q2 results with subscription revenue growing 22.8% YoY to $1.24B, demonstrating continued enterprise software demand despite macro uncertainty. Professional services growth moderated to 3.1% as expected, while total revenue reached $1.54B. Operating margins expanded 230bps YoY to 20.1% showing improved operational leverage. Customer additions remained healthy with 24-month subscription backlog growing 21.5% to $8.37B, suggesting sustained momentum into FY23. Management's maintained guidance reflects confidence in enterprise digital transformation spending.
Currency headwinds impacting revenue by 200bps in H2 (High probability, partially hedged)
Rising competition in adjacent markets (Medium probability, differentiated by platform approach)
Implementation quality with partner-led model (Low probability, strong governance in place)
Key Opportunities
Financial management cross-sell into 50% of HCM base ($5B+ TAM)
Medium enterprise expansion with improved sales efficiency (40% growth in segment)
Geographic expansion particularly in APAC and LATAM (26% international growth)
Employee experience and analytics platform expansion ($10B TAM opportunity)
Bottom Line
Workday's Q2 results demonstrate the company's strong execution and resilient business model despite macro uncertainty. The acceleration in subscription revenue growth, margin expansion, and healthy customer additions suggest enterprise digital transformation spending remains robust. The successful expansion beyond core HCM into financials and employee experience positions Workday well for sustained growth. While macro headwinds and competitive dynamics bear watching, the company's strong market position, high customer retention, and multiple growth vectors provide confidence in the forward trajectory. Key metrics to watch include deal cycle times, cross-sell rates, and international expansion progress. The most compelling insight is that Workday's platform approach and focus on financial management is creating a more defensible and valuable business than many appreciate, with significant potential for continued share gains against legacy vendors.