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NOW - ServiceNow, Inc.

Company Overview

Enterprise software company providing business solutions for digital transformation.

Key Characteristics

Employees
8,000
Founded
2005
Revenue (TTM)
$5.0B
Revenue (Prior Year)
$4.5B
R&D Spend (TTM)
$800.0M
R&D Spend (Prior Year)
$700.0M

Products & Services

ServiceNow, Inc. Core Product

Primary product/service offering from ServiceNow, Inc..

Pricing Model
Contact for pricing
Marketing Approach
Main offering from ServiceNow, Inc.

Customer Segments

Direct Customers
  • Businesses
  • Enterprises
Indirect/End Customers
  • End users
Problems Solved / Use Cases
  • Business operations
  • Digital transformation

Geographic Presence

Headquarters
United States
Operating Regions (3)
United StatesEuropeAsia-Pacific
Revenue by Region
Europe25%
Asia-Pacific15%
North America60%

SEC Filing Analyses (11)

10-Q

Q3 2025

Positive
Oct 30, 2025

ServiceNow Accelerates AI Integration as Enterprise Demand Drives Record Growth

ServiceNow delivered exceptional Q3 results with subscription revenues surging 27% YoY to $2.2B, significantly outpacing market expectations. The company's strategic pivot to AI-enhanced workflows is ...

10-Q

Q2 2024

Positive
Jul 25, 2024

ServiceNow's Q2 Shows AI Acceleration Driving Record Growth and Margin Expansion

ServiceNow delivered exceptional Q2 results with subscription revenues growing 25% YoY to $2.08B, demonstrating strong enterprise demand for AI-powered workflow automation. Operating margins expanded ...

10-Q

Q1 2024

Positive
May 6, 2024

ServiceNow Accelerates AI Integration as Enterprise Demand Drives 25% Growth

ServiceNow delivered exceptional Q1 performance with subscription revenues growing 25% YoY to $2.38B, demonstrating strong enterprise demand for its AI-enhanced workflow solutions. The company's strat...

10-K

FY 2024

Positive
Jan 25, 2024

ServiceNow's AI Integration and Platform Expansion Drive Record 25.5% Growth

ServiceNow delivered exceptional performance with subscription revenues reaching $8.43B, up 25.5% YoY, powered by AI integration and platform expansion. The company's Now Platform saw significant ente...

10-Q

Q2 2023

Positive
Jul 27, 2023

ServiceNow Accelerates AI Integration as Enterprise Demand Drives 25% Growth

ServiceNow delivered exceptional Q2 performance with subscription revenues growing 25% YoY to $2.08B, demonstrating resilient enterprise demand despite macro headwinds. The company's strategic pivot t...

10-Q

Q1 2023

Positive
Apr 27, 2023

ServiceNow Accelerates Growth Despite Tech Slowdown, Margin Expansion Signals Operating Leverage

ServiceNow delivered exceptional Q1 2023 performance with subscription revenues growing 25% YoY to $2.096B, defying broader enterprise tech spending concerns. Operating margin expanded 300bps to 25%, ...

10-K

FY 2023

Positive
Jan 31, 2023

ServiceNow Accelerates Enterprise AI Push as Platform Revenue Surges 27% YoY

ServiceNow demonstrated strong enterprise momentum with subscription revenues reaching $7.65B, up 25% YoY, driven by AI-powered workflow automation adoption. The company secured 1,547 customers with >...

10-Q

Q3 2022

Positive
Oct 27, 2022

ServiceNow's Enterprise Momentum Accelerates Despite Macro Headwinds with 23% Growth

ServiceNow delivered strong Q3 results with subscription revenues growing 28.5% YoY to $1.74B, demonstrating resilience in enterprise spending. Current remaining performance obligations (cRPO) reached...

10-Q

Q2 2022

Positive
Jul 28, 2022

ServiceNow's Enterprise Momentum Accelerates Despite Macro Headwinds, Margins Expand

ServiceNow delivered strong Q2 results with subscription revenues growing 25% YoY to $1.658B, demonstrating resilience in enterprise spending. Operating margins expanded 200bps to 23% through improved...

10-Q

Q1 2022

Positive
Apr 28, 2022

ServiceNow's Platform Evolution Drives 27% Growth Amid Enterprise Digital Transformation Wave

ServiceNow delivered exceptional Q1 2022 performance with subscription revenues growing 26% YoY to $1.63B, demonstrating continued enterprise digital transformation momentum. The company's expansion b...

10-K

FY 2022

Positive
Feb 3, 2022

ServiceNow Dominates Enterprise Workflow, Eyes $15B Revenue Target Through Platform Expansion

ServiceNow delivered exceptional FY2022 performance with subscription revenues growing 28.5% YoY to $6.59B, demonstrating strong enterprise demand for workflow automation. The company achieved 99% ren...